Short version: we collect as little as possible, we use it only to serve you, and we don't sell it.
When you contact us — by phone, text, email, or booking link — we receive whatever you send: your name, contact details, and anything you tell us about your business. The free tools on this site run entirely in your browser; nothing you type into them is sent to us.
Your information is used for one purpose: to quote, schedule, and deliver the work you asked for. We don't add you to marketing lists you didn't ask for, and we don't sell your information to anyone.
Running this service involves a small number of providers — website hosting, email, scheduling, and whatever tools are needed to deliver your project. They receive only what's needed to do their part, and only for that purpose.
During an engagement we access only the systems covered by the written scope we agree on. We don't copy your customer data anywhere outside what's needed to do the job, and we retain no ongoing access after the engagement ends unless you keep an active Care Plan.
Working files from an engagement are deleted within 90 days of delivery unless you ask us to keep them. Email correspondence is kept as a normal business record. Ask anytime and we'll tell you what we hold about you.
If we're legally required to disclose information — a court order, for example — we'll comply, and we'll tell you about it unless the law says we can't.
Call or text (213) 537-2745 and we'll answer directly.